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Returns & Refund Policy

Thank you for shopping! We strive to provide you with the best possible shopping experience, and we want you to be completely satisfied with your purchase.

However, we understand that there may be instances where you need to return or exchange an item.

Please read our comprehensive Return and Refund Policy outlined below for more information on how we can assist you.

7-Day Return Policy:

We can send images of the product to you before dispatching. We do strict quality check to ensure satisfaction.

But if you are not satisfied with your purchase and would like to return it, we offer a 7-day return policy from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please ensure that all tags and labels are still intact.

To initiate a return, please contact our Customer Support team. Our team will guide you through the return process and provide you with the necessary instructions.

Please note that return shipping costs will be the responsibility of the customer.

Note: Change of mind is not applicable.

If your item is seized by customs, or stuck in mail box, or stolen, we are no liable. Although we will try our best to assist you.

Upon receiving the returned item, our team will inspect it to ensure it meets the required criteria. Once approved, we will issue a refund to the original payment method used for the purchase. Please allow for a processing time of up to 5 business days for the refund to reflect in your account. Please note that the original shipping charges are non-refundable. Custom made products are also not refundable.

Defective Item Replacement Policy:

In the unfortunate event that you receive a defective item, we offer a replacement policy. If you notice any defect upon delivery, please contact our Customer Support team immediately. Provide them with detailed information and photographic evidence of the damage, and we will arrange for a replacement to be sent to you as soon as possible. Please note that we may request the damaged item to be returned to us, and we will cover the return shipping costs in such cases.

Restocking Fees:

For all eligible returns that are not related to damage or defects, a restocking fee of 10% will be deducted from the refund amount. This fee covers the cost of processing and restocking the item to make it available for resale. The restocking fee will be applied to the original payment method used for the purchase.

Contact Information:

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to reach out to our Customer Support team using the following contact details:

Customer Support:

Email: [email protected]

Phone: +1(646) 481-8629

WhatsApp us: